---
title: Why Can't I see Images or Documents on Pages?
description: Why Can't I see Images or Documents on Pages?
---

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# Why Can't I see Images or Documents on Pages?

### To ensure images displayed on pages are visible to all users you must set the folder permissions the images or documents are saved into to the correct permission Role, in most cases, the correct setting will have the **All MyHub Site Users** role with the View option checked, however, this may be different if you are using separate roles and role groups.

When sending emails via the **Quick Email** feature, you'll want to have the **General Public** permission applied to the folder where any images, docs, etc. are located in order for the viewer to view them in the email.

Note: the user will not be able to see the folder or the Files page if this has been restricted using Page Permissions.

To check the folder permissions, visit the **Files** page and click the **Permissions & Notifications** option shown below.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/5a012b8f2c7d3a272c0d71f2/images/623128acab585b230a8a1096/file-r8HXeAQ3a2.png)

Select the folder you'd like to adjust the permissions for on the left, then click **Add Role/s** to add a new role to the middle, such as Registered Users.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/5a012b8f2c7d3a272c0d71f2/images/623129e0c1688a6d26a75b42/file-ApZ1cIud3N.png)

The permission needed to view these files linked on other pages is **View**, so be sure that this option is checked on the right side. Save your changes by hitting the **Update** button and you're all set.

If you have any questions, feel free to reach out to the support team by [clicking here.](https://help.myhubintranet.com/article/36-can-i-call-myhub-for-support?hsLang=en-us)

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