Using Your Own Domain Name With MyHub
Setting Up A Custom Domain Name
Note: Pricing for a custom domain name is $149 USD per annum to cover the cost of the SSL certificate. This will be invoiced separately to your MyHub subscription. This cost also includes a one-time setup of a custom "From" email address.
This process typically takes 2 working days to complete after the DNS records have been set up by the customer correctly.
You can connect a domain name (site address) that you already own (i.e. intranet.yourcompanyname.com) to your MyHub intranet site in three simple steps:
Step 1: The first thing you will need to do is send us the domain name that you would like to use via our contact form and confirmation that you accept the $149.00 credit card charge. We will then obtain a new SSL certificate for your domain. Please also include the contact details of the person who manages your DNS as we will need to liaise with them in the next step.
Step 2: As soon as we have the SSL certificate we will contact you so that we can verify that you control the domain that the request has been made against. Following completion of this step we will then configure your intranet with the selected domain address. Once this task has been completed, we will notify you via email.
Step 3: Once you have received notification from the MyHub team that your site has been configured with your custom domain name the next and final step is to update your DNS settings. We will guide you through the DNS record requirements depending on the style of address you have chosen for your MyHub intranet site.
Setting Up A Custom "From" Email Address
Note: Pricing for setting up a custom from email address a one time fee: $29.95 USD. This will be invoiced separately to your MyHub subscription.
If you would like to change the default "from" email address (email@example.com) to one of your own choice, please request this via our support contact form. Once you let us know which email address you would like and confirm acceptance of the charge, we will send a verification email from Amazon Web Services. This step is required to confirm that your MyHub intranet site has authority to send emails on behalf of your chosen email account. Once the verification has taken place, our support team will make the email change on your intranet.